Quality Assurance Auditor

We are Hiring a Quality Assurance Auditor!

The Chamber of Diving and Water Sports is seeking diving instructors to work as Quality assurance Auditors.

Vacancy Type: Full-Time

Location: Sharm El Sheikh

Reports To: Quality Assurance Manager

Experience Required: minimum of 7 years of work experience

Job Code: 004

Qualifications and Experience Required:

Educational Background: The candidate must hold a university degree.
Languages: Proficiency in at least one foreign language.
Nationality: The candidate must be of Egyptian nationality.
Report Writing: Proficiency in writing reports in Arabic is essential.
Certifications: The candidate must hold a valid professional instructor certification equivalent to at least the International Level II according to ISO international standards.
Computer Skills: Proficiency in computer usage and its applications is required.
Technical Knowledge: Familiarity with technical specifications for maintenance and testing of equipment used in diving and water sports.
Work Experience: A minimum of seven years of work experience in the field of diving tourism and water sports.
Management Experience: The candidate should have previous experience in managerial positions.
Reputation and Conduct: Must have a good reputation, integrity, and sound character.
Team Spirit: Ability to work collaboratively with a focus on accuracy and dedication.

Main Responsibilities:

Inspect and assess services provided by chamber members according to the highest standards, ensuring that the minimum required levels for service delivery are achieved or exceeded.
Serve as a trusted technical advisor to chamber members.
Collaborate with fellow auditors to ensure efficiency, harmony, integrity, and consistency.
Implement chamber strategies for operational and technical excellence for members.
Understand, explain, and adhere to the chamber’s policies, rules, and technical regulations.
Communicate with the auditing team to execute chamber strategies, resolve various and complex issues, and provide regular reports to the technical management.
Identify and maximize opportunities for improving and developing quality assurance management.
Keep abreast of ongoing education in local and international technologies.
Officially collaborate with inspectors from the Ministry of Tourism and Antiquities during scheduled visits.
Conduct monthly and annual technical inspections and submit reports to technical management.
Provide weekly performance reports to the Quality Assurance Department.
Update the technical database of members in coordination with the Quality Assurance Coordinator.
Investigate violations and incidents accurately and objectively, submitting detailed professional reports to the Quality Assurance Department, including recommended actions according to rules, regulations, ethics, and sanctions.

Key Requirements:

Client Interaction: Experience in strategic planning.
Management Experience: Excellent communication skills with the ability to engage at senior management levels.
Technical Understanding: Ability to conduct technical conversations (in both Arabic and English) with members.
Crisis Management: Proven ability to handle critical situations.
Experience in Diving Industry: A strong record as a professional instructor with experience in service delivery management.
Computer Skills: Excellent computer proficiency.
Language Proficiency: Fluency in at least two languages.

Additional Information:

Application Procedure:

The deadline for submitting applications is 31 October 2024.
Please send your CV along with all supporting documents in a single PDF file to: [email protected]
Ensure to mention the job code "004" in the email subject line.
Applications that do not meet the requirements or exceed the deadline will not be considered.